GTM AI Engineer

About the role

• Design, build, and scale AI engines, context-aware agents, and workflow automations that turn static enterprise data into proactive decision intelligence across Everlaw's Go-to-Market organization.
• Work at the intersection of data, analytics, revenue operations, and business systems. Own the multi-year GTM AI technical roadmap and build the intelligence platform supporting Sales, Sales Operations, Marketing, and Customer Success.
• This is a full-time, exempt position based in Oakland, California, with a hybrid schedule: in office Monday, Wednesday, and Thursday, with the option to work from home Tuesday and Friday.
• Join the GTM Strategy & Operations team, which supports strategy, planning, analytics, systems, and operations to improve market segmentation, resource deployment, forecasting, and customer-facing processes.
• Everlaw is an AI-powered litigation and investigation management platform that helps teams identify critical facts within large volumes of electronic evidence. The company is ranked first on G2 in its category and has been named a Great Place to Work.

Responsibilities

• Design, build, and deploy conversational AI experiences, intelligent assistants, and context-aware agents that surface playbooks, pricing guidance, and competitive insights within daily GTM workflows.
• Implement AI agents and automated workflows that eliminate repetitive manual execution across approvals, data maintenance, reporting, and process investigations.
• Develop decision intelligence capabilities that monitor GTM operations to proactively flag deal risks, identify expansion opportunities, and highlight operational bottlenecks.
• Own the GTM AI strategy and roadmap. Build unified knowledge architectures, governed semantic layers, and metric lineage across GTM systems and data environments so AI applications rely on trusted data.
• Establish AI governance and value-realization practices covering sensitive data, security, privacy, responsible AI, model and agent performance, and measurable business outcomes.
• Lead AI adoption and operating-model change by identifying champions, creating training and communications, monitoring adoption, gathering feedback, and rationalizing the AI tool and vendor stack.
• Partner with leadership across Sales, Marketing, RevOps, Product, and Systems to translate complex operational needs into scalable technical solutions and run structured experiments measuring business impact.

Requirements

• At least five years of experience in GTM analytics, revenue operations, business systems, or data products, including at least two years of hands-on experience building and shipping production AI agents, conversational tools, or workflow automations.
• Hands-on experience developing LLM-powered applications using OpenAI/ChatGPT, Anthropic Claude, or comparable enterprise models, including prompt design, context management, structured outputs, and model selection.
• Experience designing and shipping cost-optimized AI agents using tool and function calling, agent orchestration, multi-step workflows, memory, and human-in-the-loop controls.
• Experience evaluating and operating production AI systems, including testing accuracy, groundedness, hallucinations, safety, latency, cost, and adoption, with appropriate monitoring and guardrails.
• Working proficiency in Python, SQL, JavaScript, or TypeScript to review, write, debug, and maintain production-oriented code.
• Systems thinking and business judgment, with the ability to translate complex B2B SaaS commercial processes and operational rules into structured logic and intuitive user experiences.
• Ability to thrive in fast-moving, ambiguous environments and take initiatives from prototype to scalable, highly adopted production software.
• Authorization to work in the United States. Everlaw is not sponsoring U.S. employment visas for this role.
• Candidates who do not meet every qualification are encouraged to apply if they can bring value to the team. Everlaw may revisit applications for other suitable roles.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Flexible Spending Accounts for health and dependent care expenses.
• Modern Health membership for mental health and wellness support.
• Paid parental leave and company-sponsored life and disability insurance.
• Equity grants and a 401(k) plan with company matching of up to 4% of eligible annual compensation.
• 17 paid vacation days, 11 federal holidays, paid sick leave, and four additional company-wide paid days off each year.
• Annual allocation for learning and development and relevant professional membership dues.
• Hybrid work with regular work-from-home days and flexibility for life's logistics.
• Monthly home internet reimbursement and a desk setup stipend.
• Catered lunch each workday, office snacks, and company-wide office events.

Hiring policies

• Everlaw is an equal opportunity employer that values a diverse workforce, respects applicants' and employees' gender identities and expressions, and honors requests for pronouns. It complies with applicable nondiscrimination and equal opportunity laws, including the California Equal Pay Act.
• Qualified applicants with arrest and conviction records will be considered in accordance with the San Francisco Fair Chance Ordinance.
• Applicant information is processed in accordance with Everlaw's Applicants Privacy Notice and Notice at Collection.
• Candidates may use AI for research, polishing application materials, and interview preparation. Assessments, unless explicitly stated otherwise, and remote or live interviews must be completed independently without AI support.
• Everlaw uses Gem in hiring and promotional processes, providing it with job requirements and candidate-submitted applications. Certain features may qualify as an Automated Employment Decision Tool. Everlaw began using Gem in April 2026 and states that its use for New York City positions complies with NYC Local Law 144.