Senior GTM Program Manager

About the role

• 1Password builds enterprise password management and Unified Access Management solutions to help organizations work securely and productively. More than 180,000 businesses trust its products. The company has surpassed $500 million in ARR, appeared on the Forbes Cloud 100 for four consecutive years, and partnered with Oracle Red Bull Racing.
• The GTM Performance & Strategy team turns company and go-to-market strategy into coordinated execution and measurable performance. As Senior GTM Program Manager, you will lead complex, cross-functional programs spanning market expansion, New Product Introduction (NPI), acquisitions, and GTM transformation while building scalable ways of working.
• This is a hybrid role based in Toronto or Austin, requiring three days per week in the office, with flexibility to work in the office up to five days based on business needs. All GTM roles include in-person onboarding in Toronto.
• This posting is for an existing vacancy. The salary fields reflect the Canada-based annual base salary in CAD; separate US compensation applies.
• AI is embedded across GTM, including real-time coaching and customer insights. Team members are expected to use AI daily to work more effectively and create more time for meaningful customer engagement.

Responsibilities

• Lead high-impact, cross-functional programs from definition through execution across GTM and company priorities.
• Translate ambiguous objectives into clear outcomes, workstreams, owners, milestones, dependencies, risks, decision points, and success measures.
• Drive alignment and accountability across Sales, Customer Experience, Marketing, Product Marketing, Product Management, Revenue Operations, People, Corporate Strategy & Operations, and other teams.
• Represent GTM in formal NPI stage-gate processes and coordinate launches across stakeholders.
• Build operating rhythms and program frameworks that provide visibility into priorities, progress, dependencies, decisions, risks, and outcomes.
• Manage GTM operating capabilities, including knowledge and content governance, by establishing ownership, review standards, and processes for resolving outdated or conflicting information.
• Create concise, executive-ready program updates that surface risks, tradeoffs, recommendations, and decisions requiring leadership attention.

Requirements

• Bring at least six years of experience in strategic program management, business operations, GTM strategy and operations, transformation, management consulting, or a related role within a technology or SaaS organization.
• Demonstrate experience in a channel-led or channel-centric go-to-market environment.
• Have experience leading complex, cross-functional programs involving senior executives, multiple teams, ambiguity, and competing priorities.
• Apply NPI experience to move teams from planning through launch and execution.
• Facilitate senior-level discussions, constructively challenge assumptions, surface difficult topics, and drive clear decisions.
• Build practical operating mechanisms that create accountability, visibility, and momentum without unnecessary process.
• Use AI, automation, and modern program-management tools to streamline workflows, synthesize information, and improve execution quality.
• Thrive in a demanding, fast-paced environment that values expertise, adaptability, curiosity, feedback, experimentation, and results.
• Actively learn AI best practices and identify meaningful opportunities to apply AI in daily work.
• Occasional travel may be required for offsites, quarterly department meetings, and customer events across Canada, the United States, or EMEA. Leadership roles involve travel approximately once per month on average.
• Successful applicants must complete a background check, which may include employment verification, references, education confirmation, criminal background, publicly available social media, credit history, or other information permitted by local law.

Benefits

• Immediate participation in applicable benefits programs, including health and dental coverage and retirement programs such as a US 401(k) or Canadian RRSP.
• Generous paid time off, an equity grant, and participation in incentive programs where applicable.
• Maternity and parental leave top-up programs.
• Retirement matching and an RSU program for most employees.
• Free 1Password account.
• Paid volunteer days and peer-to-peer recognition through Bonusly.
• Compensation is guided by fair market value and internal equity, taking experience and specific skills into account.

Culture and work approach

• 1Password values collaboration, clear and transparent communication, receptiveness to feedback, and the principles of keeping it simple, leading with honesty, and putting people first.
• The company supports both remote and in-person work, with arrangements determined by each role. This position is explicitly hybrid. Remote work must take place from the employee's home country.
• 1Password is an equal opportunity employer committed to an inclusive, diverse, and equitable workplace built on trust, support, and respect. It welcomes applicants without discrimination based on gender identity or expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken, or veteran status.

Application and recruitment

• Candidates may use AI tools responsibly and thoughtfully during the application process, but must attend live interviews without AI tools so the team can assess communication, problem-solving, and collaboration.
• Recruitment accommodations are available at any stage. Contact your talent acquisition partner or nextbit@agilebits.com.
• 1Password uses AI and machine learning, including natural language processing and predictive analytics, to assist with initial application screening.
• Applicants may opt out of AI/ML assessment using the opt-out form. Additional information is available in the Candidate Privacy Notice and third-party bias audit.