Head of Retail Energy GTM

About the role

• SentiLink helps institutions protect customers by accurately resolving identities and flagging fraud risk. It verifies more than 3 million identities and flags over 150,000 fraud attempts daily. Its work requires deep domain expertise, rigorous analysis, and attention to detail.
• The company emphasizes collaboration, respect for colleagues' time and judgment, ownership, and following through on commitments.
• SentiLink is well capitalized and growing quickly, serves 13 of the top 15 U.S. banks, and is expanding into new markets. Its investors include Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin.
• SentiLink has been named to the Forbes Fintech 50 and recognized as a 2026 FICO Industry Vanguard Decision Award Winner. It was the first company to go live with the electronic Consent Based Social Security Number Verification (eCBSV) service and has testified before the U.S. Congress on the future of identity.
• SentiLink is a digital-first company with collaboration across the U.S. and India and regular in-person gatherings. It supports working arrangements from fully remote to in-office, with offices in Austin, San Francisco, New York City, Seattle (Bellevue), Los Angeles, Chicago, Gurugram (Delhi), and Bengaluru.
• As Head of Retail Energy GTM, you will lead expansion across competitive energy suppliers, retail electricity providers (REPs), retail natural gas providers, community choice aggregators (CCAs), utility-adjacent service providers, energy marketplaces, and energy technology platforms.
• Partner with organizations facing challenges in identity verification, fraud prevention, customer onboarding, account security, payment risk, and compliance across customer acquisition and account management.
• Apply energy industry expertise beyond traditional sales to define the retail energy go-to-market strategy, develop vertical playbooks, and identify opportunities across the broader energy ecosystem.
• This is a remote, U.S.-based role.
• Corporate values: Follow Through, Deep Understanding, Whatever It Takes, and Do Something Smart.

Responsibilities

• Develop the retail energy vertical by identifying, prioritizing, and engaging retail electricity providers, retail natural gas providers, community choice aggregators, energy retailers, energy marketplaces, and energy technology platforms.
• Own the entire sales cycle from prospecting through close, including discovery, business case development, solution positioning, and commercial negotiations.
• Help define SentiLink's retail energy go-to-market strategy, messaging, and use cases.
• Build trusted relationships with fraud, risk, customer operations, revenue protection, credit, compliance, customer experience, and digital transformation leaders.
• Navigate complex organizations and align stakeholders across operational, technical, and executive teams.
• Partner with Product, Marketing, Partnerships, and Customer Success to drive successful customer outcomes.
• Stay current on evolving fraud trends, customer acquisition challenges, regulatory developments, and identity-related risks impacting energy providers.

Requirements

• At least 5 years of enterprise sales experience, preferably selling SaaS solutions into retail energy, utilities, fintech, telecommunications, or financial services organizations.
• Demonstrated success selling into complex enterprise environments using a multi-stakeholder sales motion.
• Experience working with retail energy providers, utilities, energy marketplaces, energy technology companies, or customer acquisition organizations preferred.
• Strong understanding of customer onboarding, identity verification, fraud prevention, account security, payment risk, revenue protection, credit risk, or compliance workflows preferred.
• Self-motivated, detail-oriented, and highly driven in fast-paced startup environments.
• Excellent communication, relationship-building, and strategic selling skills.
• An established network within retail energy, utilities, fraud, risk, customer operations, credit, compliance, or digital transformation teams is a plus.
• Must be legally authorized to work in the United States and live in the United States.

Benefits

• Compensation includes on-target earnings (OTE), equity, and benefits.
• Employer-paid group health insurance for you and your dependents.
• 401(k) plan with employer match, or equivalent for non-U.S.-based roles.
• Flexible paid time off.
• Regular company-wide in-person events.
• Home office stipend.