GTM Senior Business Systems Analyst, Pre-Sales

About the role

• Ramp builds smart infrastructure for finance teams embedded in business transactions. It automates more than $275 billion in annualized spend across 85,000+ companies, including payment authorization, risk detection, spend categorization, and closing books.
• The work involves high-stakes, data-dense problems. Ramp values high agency, urgency, demonstrated building ability, and end-to-end ownership over training pedigree.
• The median Ramp customer saves 7.5% and grows revenue 16% in its first year, exceeding businesses operating without Ramp.
• Ramp is expanding its business systems team following substantial growth. You will partner directly with Sales, Account Management, Partnerships, and Product to execute mission-critical systems projects and influence growth through systems development.
• This is a remote role for applicants in the United States.

Responsibilities

• Own top-of-funnel GTM systems, including their roadmap, architecture decisions, and operational health.
• Manage HubSpot as a governed system: workflows, lists, forms, properties, lifecycle stages, campaign structure, permissions, and naming conventions.
• Keep HubSpot and Salesforce aligned through field mappings, inclusion lists, sync-error triage, and deduplication rules. Maintain clean Growth lists through ICP segmentation, suppression logic, enrichment, and email validation.
• Build and deploy Salesforce automation, including record-triggered and screen flows, validation rules, custom objects and fields, permission sets, and approvals.
• Own the entire path from form submission to booked meeting: capture, enrichment, deduplication, routing, sequence enrollment, and speed to lead. Maintain operational health at every step.
• Prioritize incoming requests based on ROI, decide what to build, defer, or decline, and support decisions with numbers.
• Drive cross-functional alignment on scope, sequencing, and tradeoffs, carrying work through to completion independently.

Requirements

• At least 5 years of experience in business systems, marketing operations, or revenue operations at a fast-paced company.
• Deep hands-on HubSpot experience building and debugging workflows and designing list, form, and property architecture, with an understanding of how instances degrade without governance.
• Salesforce Admin certification or equivalent hands-on experience, including building and debugging complex flows and understanding why declarative automation fails at scale.
• Practical ownership of funnel definitions, including lead source, campaign membership, UTM capture, and the MQL-to-SQL handoff, with trusted attribution reporting.
• Ability to frame problems, resolve ambiguous requests, make decisions, and ship without waiting for a specification.
• A hands-on approach to building elegant, scalable solutions and using AI to automate work where it is effective.
• Ability to dissect problems, drive them to completion with little supervision, and explain tradeoffs to any audience.

Requirements — Nice to have

• Marketing systems expertise beyond CRM, including paid media and ad platform integrations, lifecycle email programs, landing page and form tools, deliverability, and list hygiene at sending volume.
• Cross-functional program management experience across engineering, sales, and finance.
• A product mindset for internal tooling: treating stakeholders as users, shipping in phases, and measuring adoption after launch.
• Experience with Snowflake, Looker, or similar BI and warehouse tools.
• Working knowledge of Apex or Lightning Web Components sufficient to recognize when declarative solutions are unsuitable.
• Experience with Linear or similar project management software.

Benefits

• Global full-time employee benefits: flexible PTO, centralized home-office equipment ordering, health and wellness stipend, intra-office travel budget, and weekly coffee stipend.
• United States: 100% medical, dental, and vision coverage for employees, with partial dependent coverage; One Medical annual membership; 401(k) with employer matching on contributions made while employed by Ramp; fertility HRA up to $10,000 annually; parental leave at 100% pay for up to 16 weeks for birthing and bonding or 8 weeks for bonding only; pet insurance; in-office lunch, snacks, drinks, and other perks; and relocation expense coverage to New York City or San Francisco if needed.
• Canada: group medical, dental, and vision coverage through Sun Life; life, AD&D, and disability coverage; fertility drug coverage up to $4,000 lifetime; Group Retirement Plan with employer match through RRSP and DPSP; parental leave at 100% pay for up to 16 weeks for birthing and bonding or 8 weeks for bonding only, with additional time at reduced pay; and an Employee Assistance Program and virtual care through Lumino Health.
• United Kingdom: private medical insurance through Freedom Elite; virtual GP and at-home care through eMed x Livi; workplace pension through Penfold with a salary sacrifice option; and parental leave at 100% pay for up to 16 weeks for birthing and bonding or 8 weeks for bonding only, with additional time at reduced pay.

Referral instructions

• If you are being referred, contact your referrer to apply on your behalf.

Other notices

• Under the San Francisco Fair Chance Ordinance, Ramp considers qualified applicants with arrest and conviction records.
• Ramp only contacts candidates through official @Ramp.com email addresses and never requests payment or sensitive personal information during hiring.
• Ramp Applicant Privacy Notice